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Cookie policy

Purpose, scope and users

This cookie policy (policy) provides detailed information about how and when we use cookies on our websites. In this policy, a reference to:

  • Protecht, Protecht Group, we, us or our means Protecht Group Holdings Pty Ltd (ACN 158 875 515) of Level 8, 299 Elizabeth Street, Sydney, New South Wales, Australia, and any of its related bodies corporate.
  • Websites mean, collectively, www.protechtgroup.com as well as the other websites or web applications that Protecht Group operates and that link to this policy.

This policy was last updated on 19 January 2023 with minor revisions throughout to remove obsolete/outdated information.

Cookie definition and types

Cookies are small bits of data we store on the device (computer, mobile phone, tablet or any other mobile device) that you use to access any of the websites, so we can recognize repeat users. Each cookie expires after a certain period of time depending on what we use it for.

By using our websites, you expressly consent to the use of cookies as described on this page as well as in our privacy policy.

Below we list the different types of cookies that may be used on our websites. We periodically update this policy to provide more information on the cookies used on each of our websites, so there may be additional cookies or information not currently included in our list.

Our websites use both 1st party cookies (which are set by the websites being visited) and 3rd party cookies (which are set by a server located outside the domain of our websites).

Required or essential cookies

Certain cookies are necessary for the websites to operate correctly and/or to authenticate you. When you log on to our websites, authentication cookies let us know who you are during a browsing session.

Functionality and preference cookies

These cookies are used to enable certain additional functionality on our websites, such as storing your preferences (for example, username and language selection) and preventing users from taking the same survey multiple times. This functionality improves user experience by allowing us to remember language or other local settings and customize the websites accordingly.

We also use web beacons for email communications, allowing us to send email messages in a format which users can read, as well as let us know whether emails have been opened. We may use this information to ensure that we are sending only messages that are of interest to our users, to learn more about user behavior to reduce or eliminate messages sent to a user.

Social media cookies

Social media cookies collect information about social media usage, for example, Facebook, LinkedIn or Twitter.

Analytics cookies

These cookies collect information about your use of the websites and enable us to improve the way they work. For example, analytics cookies show us which are the most frequently visited pages on the websites, help us record any difficulties you have with our websites, and show us whether our advertising is effective or not. This allows us to see the overall patterns of usage on our websites, rather than the usage of a single person. We use the information to analyze our website traffic.

Analytics cookies may also transfer analytics information to third parties where required to do so by law, or where such third parties process analytics information on our behalf. Each analytics service’s ability to use and share analytics information is restricted by such analytics service’s terms of use and privacy policy.

Targeting or advertising cookies

We may use cookies to market Protecht services to you on third party websites. For example, if you visit our websites, you may then see an advertisement for Protecht services on certain third-party websites you visit in the future.

We sometimes use cookies delivered by third parties to track the performance of our advertisements. For example, these cookies remember which browsers have visited our websites. The information provided to third parties does not include personal information, but this information may be re-associated with personal information after we receive it. This process helps us manage and track the effectiveness of our marketing efforts.

We also contract with third-party advertising networks that may collect IP addresses and other information from web beacons on our websites, emails, and on third-party websites. Ad networks follow your online activities over time by collecting website navigational information through automated means, such as cookies. They use this information to provide advertisements about products and services that may be of interest to you. You may see these advertisements on other websites. This process also helps us manage and track the effectiveness of our marketing efforts.

Mobile cookies

We may collect non-personal information from your mobile device if you have downloaded our mobile application. This information is generally used to help us to best deliver the service for you, by collecting information including how you use the application and the type of device you use. In addition, in the event our application crashes on your mobile device, we will receive information about your device model, software version and device carrier, which allows us to identify and fix bugs and otherwise improve the performance of our mobile application. This information is sent to us as aggregated information and cannot be used to identify an individual.

Disabling cookies

Customers can generally activate or later deactivate the use of cookies through a functionality built into your web browser. You’ll want to refer to your browser’s configuration documentation to do this since the steps for doing so are usually browser specific. One important note is that if you do go this route, this might adversely impact your ability to use our websites effectively. Enabling cookies ensures a smoother experience when you use our
Websites.

To learn more about how to control cookie settings through your browser:

If you want to learn more about cookies, or how to control, disable or delete them, please visit http://www.aboutcookies.org for detailed guidance. In addition, certain third party advertising networks, including Google, permit users to opt out of or customize preferences associated with your internet browsing. To learn more about this feature from Google, please visit https://www.google.com/settings/u/0/ads/authenticated?hl=en.

List of cookies used by Protecht

Cookie Source
Cookie name
Purpose
 
AdRoll.com
 
 
_adroll
 
 Advertising and retargeting
 
 
_adroll_shared
_adroll_fpc
__ar_v4
adsymptotic.com
d/px
Advertising and retargeting
doubleclick.net
IDE
Advertising and retargeting
RUL
facebook.com
_fbp
Advertising and retargeting
fr
geotargetly.com
_gt*
Location based marketing tool integrated with Hubspot
_geotargetly*
Google adsense
_gcl_au
Advertising and retargeting
ga-audiences
Google analytics
_ga
This cookie is set by Google Analytics used to distinguish users
_gat
_gid
Hotjar
_hjAbsoluteSessionInProgress
This cookie is used to detect the first pageview session of a user. This is a True/False flag set by the cookie.
_hjFirstSeen
This cookie is used to determine if the visitor has visited the website before, or if it is a new visitor on the website
_hjid
Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes
_hjIncludedInPageviewSample
Determines if the user's navigation should be registered in a certain statistical place holder
_hjIncludedInSessionSample
This cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your site's daily session limit.
_hjTLDTest
Registers statistical data on users' behaviour on the website
hjViewportId
Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes
Hubspot
_ptq.gif
Email marketing and forms
Linkedin.com
bcookie
Advertising and retargeting
bscookie
lang
li_sugr
lidc
lissc
UserMatchHistory
protechtgroup.com
__cfduid
Used by the content network, Cloudflare, to identify trusted web traffic
__cfruid
This cookie is a part of the services provided by Cloudflare
Twitter.com
local_storage_support_test
The cookie is used in context with the local-storage function in the browser. This function allows the web site to load faster by pre-loading certain procedures
_widgetsettings
Allows the visitor to share content from the website on to their Twitter profile
Vimeo
vuid
Collects data on user's visits to the website, such as which pages have been read
 

 

Protecht Group contact details

If you have any questions, concerns or complaints about our cookie policy or if you want to report any privacy concerns or data security issues, please contact us at the email address below, and we will respond to you as soon as possible or refer your question, concern or complaint to the appropriate party.

Protecht Group
Email: privacy@protechtgroup.com