Culture and conduct risk management.

This course is aimed at risk practitioners who want to embed effective risk culture and conduct in their organisations. In addition to insights on how it can be measured, monitored and managed, we cover why culture is an important driver for sustainable performance and therefore is a key focus for regulators.

This course explores the relationship between culture and conduct, and particularly risk culture. It provides risk practitioners with tools to consciously design desirable culture and conduct and evaluate gaps that need to be bridged. We cover who is responsible for setting and embedding desired culture, and how it influences organisational decision-making.

Course description

In this course, you'll learn:

• Drivers for focus on risk culture
• Examples and case studies of poor culture and conduct
• Focus from regulators
• Characteristics of poor risk culture

• What is culture, what is conduct?
• What is culture risk and conduct risk?
• What is “risk culture”?

• Components of risk
• Analysing culture and conduct risk using bow tie analysis
• Identifying and controlling causes of culture risk and misconduct

4. Features of strong risk culture

• Characteristics of good conduct
• Characteristics of risk culture
• Managing risk and reward using risk appetite

5. Regulatory requirements and guidance

• Regulatory focus on culture
• Key regulators, regulatory guidance and standards
• Regulatory definitions and expectations
• Link to accountability regimes
  
  

6. Setting desired culture and conduct

• Defining the desired culture
• Communicating desired culture and conduct
• Using risk appetite to define boundaries of conduct

7. Measuring and monitoring culture and risk culture

• Assessing the culture gap
• Why we measure culture and conduct
• Methods and data sources for measuring culture and conduct
• Moving from measuring sentiment to measuring behaviors

8. Managing culture and conduct risk

• Culture and conduct risk as part of an enterprise risk management framework
• Managing culture and conduct risk with common risk processes
• Treatment methods for culture and conduct risk
• How incentives affect culture and conduct
  
  

9. Decision making process as a key management tool

• Key steps to making a decision
• Using risk appetite to inform decision
• Using the ‘Can I, Should I’ test
• Risk bow tie analysis of poor decision making processes

10. Reporting on culture and conduct

• Purpose of reporting
• A risk culture dashboard
• Benchmarking

11. Who is responsible for managing culture and conduct?

• The role of the board
• Tone at the top
• The Three Lines Model
  
  

12. The future of culture and conduct misk management

• The evolving focus on culture
• Evolving measurement of culture

Course expectations

• Watch 13 videos
• 1 interactive element
• Access 9 downloadable materials
• Answer 10 quiz questions

Timings

• 3 hours of video content
• Approximately 4 hours for the whole course

Cost

• US$600 payable by credit card on registration

Next steps

You can purchase and access this course on-demand via Protecht Academy by credit card.

Please contact Protecht directly if you would like to discuss packages to implement this training across your organisation. Bulk discounts are available and packages can be invoiced in your local currency.