Follow the latest developments in risk, resilience and compliance.
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Risk management
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Risk management
Understanding risk prioritisation: Tools, matrices & best practices.
7 mins read | The Protecht Group
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ESG
A guide to ESG: Understanding environmental, social and governance practices.
8 mins read | The Protecht Group
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Compliance management
A comprehensive guide to fraud detection techniques and prevention strategies.
8 mins read | The Protecht Group
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Compliance management
Compliance best practices: Your comprehensive guide to regulatory compliance.
8 mins read | The Protecht Group
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Risk management
Best practices in risk management: Strategies for effective risk monitoring.
8 mins read | The Protecht Group
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Operational resilience
CPS 230: Bringing resilience to life through scenarios webinar Q&A.
6 mins read | Michael Howell, Research & Content Lead
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Risk management
Why businesses need AI usage policies to avoid data breaches.
4 mins read | Jared Siddle, VP Risk and Compliance
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Compliance management
What is anti-money laundering? A complete guide to AML compliance.
7 mins read | The Protecht Group
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Cyber and IT risk
Incident response in cybersecurity: Your essential guide.
7 mins read | The Protecht Group
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Vendor risk management
Understanding vendor risk management: Processes, risks, and solutions.
7 mins read | The Protecht Group
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Audit management
Bringing fraud detection into audits: Best practices and AI integration.
5 mins read | The Protecht Group
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Compliance management
Detecting and preventing employee fraud: A comprehensive guide.
6 mins read | The Protecht Group
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Risk management
Fraud risk management: Essential strategies for protection and prevention.
6 mins read | The Protecht Group
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Risk management
From risks to outcomes: Strategy and objectives webinar Q&A.
11 mins read | Michael Howell, Research & Content Lead
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Compliance management
From threat to impact: Managing cyber risk under the new Cyber Security Bill.
8 mins read | Mike Franklin, Cyber Security Lead
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Risk management
Emerging risks: Understanding, managing, and preparing for the future.
4 mins read | The Protecht Group
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Cyber and IT risk
Cybersecurity risks explained: How to detect, manage and mitigate threats.
5 mins read | The Protecht Group
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Risk management
A guide to operational risk management: Strategies and best practices.
6 mins read | The Protecht Group
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Vendor risk management
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Cyber and IT risk
A guide to IT risk management: Strategies, frameworks and best practices.
7 mins read | The Protecht Group
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Compliance management
Understanding compliance risk management: Strategies for effective mitigation.
5 mins read | The Protecht Group
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Risk management
Built to last: Celebrating long-term customer relationships this Valentine’s Day.
4 mins read | Nick Broome, Chief Customer Success Officer
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Risk management
Risk and control self-assessments: How to make your RCSAs more dynamic.
5 mins read | Michael Howell, Research & Content Lead
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Compliance management
Navigating regulatory changes: Compliance in a dynamic landscape.
7 mins read | The Protecht Group
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Compliance management
A beginner’s guide to GRC: Governance, risk, and compliance.
8 mins read | The Protecht Group
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Risk management
Understanding risk management: The comprehensive beginner’s guide.
6 mins read | The Protecht Group
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Compliance management
Optimising your business with compliance management software in Australia.
7 mins read | The Protecht Group
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Audit management
Maximising efficiency with audit management software: A guide for Australian businesses.
6 mins read | The Protecht Group
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Compliance management
ASIC’s RG 271 findings: Why complaints handling needs a compliance overhaul.
5 mins read | The Protecht Group
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Risk management
New Aged Care Act: How governance, risk and compliance enables you to comply and thrive.
4 mins read | David Tattam, Chief Research and Content Officer
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Controls management
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Controls management
Legislating for AI: Why the EU AI Act matters for you.
8 mins read | Michael Howell, Research & Content Lead
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Controls management
Cyber risk: Get on top of your controls and frameworks: Webinar Q&A
6 mins read | Michael Howell, Research & Content Lead
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Controls management
Managing the web of cybersecurity and control frameworks.
5 mins read | Mike Franklin, Cyber Security Lead
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Compliance management
Control frameworks and compliance: Webinar Q&A.
12 mins read | Michael Howell, Research & Content Lead
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Controls management
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Cyber and IT risk
SOCI CIRMP deadlines are looming. Are you ready?
10 mins read | Mike Franklin, Cyber Security Lead
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Controls management
Getting your operational risk controls in order: Webinar Q&A.
5 mins read | Michael Howell, Research & Content Lead
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Operational resilience
New Basel Committee guidance: Taming the tangled web of third-party threats.
6 mins read | Michael Howell, Research & Content Lead
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Compliance management
CPS 230 live training session: Polls and Q&A.
10 mins read | Michael Howell, Research & Content Lead
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Risk management
From controls chaos to controls assurance: Webinar Q&A.
21 mins read | Michael Howell, Research & Content Lead
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Operational resilience
What does the CrowdStrike incident say about your risk readiness?
9 mins read | Michael Howell, Research & Content Lead
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Risk management
Building confidence: The importance of controls assurance.
5 mins read | Michael Howell, Research & Content Lead
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Operational resilience
The road to CPS 230: Getting intimate with your material service providers webinar Q&A.
7 mins read | Michael Howell, Research & Content Lead
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Operational resilience
The five ways Protecht ERM helps you meet and exceed the CPS 230 standard.
6 mins read | Damien Stevens, Chief Product & Marketing Officer
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Operational resilience
CPG 230: The new guidance behind APRA’s CPS 230 standard.
5 mins read | Michael Howell, Research & Content Lead
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Cyber and IT risk
Future-proofing New Zealand’s cybersecurity: Expanding the NCSC framework.
15 mins read | Mike Franklin, Cyber Security Lead
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Risk management
Risk and reward: The CRO’s blueprint for strategic success.
5 mins read | Jared Siddle, VP Risk and Compliance
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Risk management
Citigroup fat-finger fail: Are your controls and risk appetite aligned?
5 mins read | Michael Howell, Research & Content Lead
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Compliance management
Risk and compliance: Can't we just be friends? webinar Q&A.
15 mins read | Michael Howell, Research & Content Lead
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Risk management
Tie your risks with a bow tie.
3 mins read | David Tattam, Chief Research and Content Officer
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Risk management
Risk and controls self-assessment applied in a business context.
4 mins read | David Tattam, Chief Research and Content Officer
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Risk management
How do I select a new enterprise risk management system?
6 mins read | Damien Stevens, Chief Product & Marketing Officer
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Risk management
US Treasury on AI risk management: A good set of recommendations.
4 mins read | Michael Howell, Research & Content Lead
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Risk management
Seven steps of the RCSA process in your personal life.
4 mins read | David Tattam, Chief Research and Content Officer
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Risk management
From risk appetite to objectives appetite: Webinar Q&A.
17 mins read | Michael Howell, Research & Content Lead
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Operational resilience
Future-proofing Australia’s cybersecurity: Expanding the Essential 8.
18 mins read | Mike Franklin, Cyber Security Lead
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Risk management
Leading from the front: How to get people on side as a CRO.
5 mins read | Jared Siddle, VP Risk and Compliance
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Risk management
Making risk appetite accessible with the For Dummies brand.
2 mins read | David Tattam, Chief Research and Content Officer
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Operational resilience
African internet outage: A Grey Rhino you can’t afford to ignore.
6 mins read | Michael Howell, Research & Content Lead
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Risk management
Beyond the code: How model risk management anchors you in reality.
4 mins read | Jared Siddle, VP Risk and Compliance
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Operational resilience
CPS 230 road to readiness webinar: Poll results and Q&A.
19 mins read | Michael Howell, Research & Content Lead
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Risk management
How can I build the business case for a new ERM system?
6 mins read | Damien Stevens, Chief Product & Marketing Officer
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Cyber and IT risk
From compliance to competitive edge: Unpacking CPS 230 and CPS 234.
6 mins read | Mike Franklin, Cyber Security Lead
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Risk management
You're the new CRO: What do you do now?
5 mins read | Jared Siddle, VP Risk and Compliance
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Risk management
Celebrating women in the risk industry: International Women's Day 2024.
8 mins read | The Protecht Group
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Artificial intelligence
The AI revolution is here: Poll results and Q&A.
17 mins read | David Tattam and Michael Howell
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Risk management
Top-down or bottom-up risk management: Why not both?
4 mins read | Michael Howell, Research & Content Lead
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Cyber and IT risk
ACSC and the Australian Cyber Security Strategy: Why they matter to you.
5 mins read | Mike Franklin, Cyber Security Lead
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Compliance management
Beyond intent: ME Bank and the importance of system integrity.
5 mins read | Michael Howell, Research & Content Lead
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Risk management
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Vendor risk management
Does Santa have good vendor risk management?
4 mins read | Michael Howell, Research & Content Lead
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Risk management
Risk appetite: Getting the board on board webinar Q&A.
16 mins read | Michael Howell, Research & Content Lead
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Cyber and IT risk
Information security and the illusion of communication.
4 mins read | Michael Howell, Research & Content Lead
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Compliance management
SolarWinds charges: The way the wind is blowing for CISOs.
12 mins read | Michael Howell, Research & Content Lead
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Safety
Safety event management in Protecht ERM: What you need to know.
2 mins read | The Protecht Group
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Risk management
AI in risk management: How efficiency and accuracy can go together.
5 mins read | Michael Howell, Research & Content Lead
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Cyber and IT risk
The Essential Eight: understanding Australia’s cyber security approach.
6 mins read | Mike Franklin, Cyber Security Lead
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Risk management
Is the National Risk Register useful?
4 mins read | Michael Howell, Research & Content Lead
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Risk management
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Vendor risk management
Vendor risk management: Is monitoring mysteriously missing?
4 mins read | Michael Howell, Research & Content Lead
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Operational resilience
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Vendor risk management
The sky is falling: When your cloud provider disappears.
3 mins read | Michael Howell, Research & Content Lead
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Vendor risk management
Nine ways you can use Protecht's VRM module for ongoing monitoring.
3 mins read | Natasha James, Product Manager
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Risk management
Risk and Control Self Assessment in an integrated risk management framework.
4 mins read | David Tattam, Chief Research and Content Officer
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Compliance management
Key components of a compliance framework: the Obligations Register.
3 mins read | David Bergmark, Chief Executive Officer
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Vendor risk management
Vendor risk management: The dangers of deficient due diligence.
4 mins read | Michael Howell, Research & Content Lead
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Vendor risk management
Vendor risk management: The trials and tribulations of triaging.
5 mins read | Michael Howell, Research & Content Lead
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Vendor risk management
Have you considered the AI risk from your vendors?
5 mins read | Michael Howell, Research & Content Lead
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Risk management
Risk metrics in action webinar: Poll results and Q&A.
10 mins read | Michael Howell, Research & Content Lead
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Risk management
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Risk management
The six key elements to creating and maintaining a good risk culture.
4 mins read | David Tattam, Chief Research and Content Officer
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Vendor risk management
Is your vendor risk management program ready for the regulator?
5 mins read | Michael Howell, Research & Content Lead
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Compliance management
Webinar summary and Q&A: How Transurban built its best-in-class compliance program.
5 mins read | The Protecht Group
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Vendor risk management
Vendor onboarding with Protecht ERM: A step-by-step guide.
5 mins read | Natasha James, Product Manager
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Operational resilience
Are vendors the weak link in your operational resilience program?
6 mins read | Michael Howell, Research & Content Lead
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Cyber and IT risk
Cybersecurity: The lessons from APRA’s stocktake.
5 mins read | Michael Howell, Research & Content Lead
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Vendor risk management
Who wins the jackpot from a killer Vendor Risk Management program?
4 mins read | Michael Howell, Research & Content Lead
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Risk management
How to create terrible risk metrics.
3 mins read | Michael Howell, Research & Content Lead
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Risk management
Non-financial risk: Why the big focus?
6 mins read | David Tattam, Chief Research and Content Officer
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Risk management
Need help defining a risk control?
5 mins read | David Tattam, Chief Research and Content Officer
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Risk management
Can you implement controls for upside risk?
4 mins read | Michael Howell, Research & Content Lead
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Vendor risk management
Vendor risk management webinar: Poll results and Q&A.
11 mins read | Michael Howell, Research & Content Lead
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Risk management
Frontline engagement and risk management: The people and pain points.
5 mins read | James Green, Illuminate Advisory
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Compliance management
Oversight is coming: Time for US banks to beef up risk management.
8 mins read | Michael Howell, Research & Content Lead
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Risk management
Risk and control self-assessment (RCSA) frameworks: What you need to know.
4 mins read | The Protecht Group
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Risk management
Incident management webinar: Poll results and Q&A.
10 mins read | Michael Howell, Research & Content Lead
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Risk management
SVB collapse: Which voices were they listening to?
9 mins read | David Tattam, Chief Research and Content Officer
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Risk management
SVB collapse: The lessons for non-financial companies.
4 mins read | Michael Howell, Research & Content Lead
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Risk management
SVB collapse: Time for risk managers to step up.
8 mins read | David Tattam and Michael Howell
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Compliance management
Compliance and Compliance Management webinar: Poll results and Q&A.
25 mins read | Michael Howell, Research & Content Lead
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Operational resilience
Critical infrastructure: The clock is ticking
5 mins read | Michael Howell, Research & Content Lead
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Vendor risk management
Critical infrastructure: Managing your supply chain risk
4 mins read | Michael Howell, Research & Content Lead
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Compliance management
Operational resilience: Exploring the implications of DORA
5 mins read | Michael Howell, Research & Content Lead
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Cyber and IT risk
Root cause analysis: What can the FAA disruption teach us?
4 mins read | Michael Howell, Research & Content Lead
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Risk management
Frontline engagement: four ways ERM can reverse the design flaw
5 mins read | James Green, Illuminate Advisory
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Risk management
Are topical Top 10 risk lists helpful?
3 mins read | Michael Howell, Research & Content Lead
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Operational resilience
Resilience failures: Why was TSB Bank fined and what can we learn from it?
7 mins read | Michael Howell, Research & Content Lead
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Operational resilience
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Risk management
Controls Design and Assurance webinar: Poll results and Q&A
19 mins read | The Protecht Group
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Compliance management
Compliance: The risk management crutch?
3 mins read | Michael Howell, Research & Content Lead
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Risk management
How WorldRemit uses Protecht to manage risk across 130 countries
6 mins read | The Protecht Group
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Operational resilience
Operational Resilience Series #8: Designing a good self-assessment process
7 mins read | Michael Howell, Research & Content Lead
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Operational resilience
Operational Resilience Series #7: What reporting do management want to see?
7 mins read | Michael Howell, Research & Content Lead
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Operational resilience
Operational Resilience Series #6: Identifying vulnerabilities and actions
6 mins read | Michael Howell, Research & Content Lead
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Operational resilience
Operational Resilience Series #5: Design and running of a scenario
8 mins read | Michael Howell, Research & Content Lead
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Operational resilience
Operational Resilience Series #4: Mapping important business services
6 mins read | Michael Howell, Research & Content Lead
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Operational resilience
Operational Resilience Series #3: Designing your impact tolerances
5 mins read | Michael Howell, Research & Content Lead
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Operational resilience
Operational Resilience Series #2: What are your important business services?
6 mins read | Michael Howell, Research & Content Lead
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Operational resilience
OpRes vs BC vs DR: How you can all work together
4 mins read | Michael Howell, Research & Content Lead
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Operational resilience
OpRes vs BC vs DR: What’s the difference?
5 mins read | Michael Howell, Research & Content Lead
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Risk management
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Risk management
Cyber risk: If LastPass can be breached, what about you?
4 mins read | Michael Howell, Research & Content Lead
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Operational resilience
Operational Resilience: Industry survey results
6 mins read | Damien Stevens, Chief Product & Marketing Officer
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Operational resilience
APRA CPS 230 webinar: Poll results and Q&A
14 mins read | Michael Howell, Research & Content Lead
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Operational resilience
Operational resilience: Webinar Q&A
10 mins read | David Tattam, Chief Research and Content Officer
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Operational resilience
Operational resilience: What is a resilient organisation?
4 mins read | Michael Howell, Research & Content Lead
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Operational resilience
Operational resilience: Where is global regulation heading?
6 mins read | Michael Howell, Research & Content Lead
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Risk management
New APRA standard takes an outcome-based approach to operational risk
4 mins read | David Tattam, Chief Research and Content Officer
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Operational resilience
Operational Resilience Series #1: What is operational resilience?
5 mins read | David Tattam, Chief Research and Content Officer
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Operational resilience
How resilient is Australia’s critical infrastructure?
4 mins read | Michael Howell, Research & Content Lead
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Operational resilience
Year of discontent: Will strikes hit your business?
5 mins read | Michael Howell, Research & Content Lead
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Operational resilience
Rogers outage: When a resilience failure takes out a nation
4 mins read | Michael Howell, Research & Content Lead
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Operational resilience
Cyber risk: Bringing resilience to remote working
4 mins read | Terence Lee, VP North America
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Operational resilience
Operational resilience: Standalone or an integral part of ERM?
7 mins read | David Tattam, Chief Research and Content Officer
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Risk management
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Compliance management
New FDIC rules will help banks manage crypto risks
4 mins read | Terence Lee, VP North America
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Operational resilience
Airline delays: Is your operational resilience program flying high?
4 mins read | Michael Howell, Research & Content Lead
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Risk management
Retro Risk: Pepsi versus the Pentagon
7 mins read | Michael Howell, Research & Content Lead
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Risk management
Why insurers should follow a risk appetite approach to ESG
4 mins read | Terence Lee, VP North America
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Compliance management
Barclays SEC breach shows no bank is immune to compliance failure
4 mins read | Terence Lee, VP North America
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Compliance management
Is Google's multi-million fine a wake-up call for data protection?
3 mins read | Michael Howell, Research & Content Lead
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Risk management
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Risk management
Risk bow ties: Mutually exclusive and collectively exhaustive?
5 mins read | Michael Howell, Research & Content Lead
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Operational resilience
Operational resilience: Is your software supply chain soft?
5 mins read | Michael Howell, Research & Content Lead
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Risk management
ERM Webinar Review: Moving from a Siloed to a True Enterprise Approach
3 mins read | David Tattam, Chief Research and Content Officer
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Compliance management
Why insurers need to prioritise the digitisation of risk and compliance management
6 mins read | The Protecht Group
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Operational resilience
Understanding what a practical Operational Resilience capability looks like
1 mins read | The Protecht Group
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Compliance management
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Risk management
Risk Appetite Development and Operationalisation - Q&A
16 mins read | David Tattam, Chief Research and Content Officer
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Compliance management
Are you allocating enough resources to compliance and risk management, and are you getting a positive ROI?
3 mins read | David Tattam, Chief Research and Content Officer
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Risk management
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Risk management
Risk Appetite Driven Decision Making
3 mins read | David Tattam, Chief Research and Content Officer
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Risk management
4 Ways Marketplace Will Change Your Enterprise Risk Management
3 mins read | The Protecht Group
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Risk management
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Operational resilience
Operational Resilience Leadership Webinar Wrap Up
17 mins read | David Tattam, Chief Research and Content Officer
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Operational resilience
Investing in Operational Resilience – the most lucrative investment you will ever make!
7 mins read | David Tattam, Chief Research and Content Officer
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Risk management
Risk Bow Tie Leadership Webinar Wrap Up
12 mins read | David Tattam, Chief Research and Content Officer
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Risk management
ERM and other Risk Management acronyms
4 mins read | David Tattam, Chief Research and Content Officer
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Risk management
Are you really in control of your Culture and Conduct risks?
6 mins read | David Tattam, Chief Research and Content Officer
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Safety
Webinar Q&A: Protecht.ERM Risk Management System Showcase
7 mins read | The Protecht Group
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Risk management
Victorian Government raises the bar on Risk Management. How will you rise to the occasion?
12 mins read | David Tattam, Chief Research and Content Officer
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Safety
From Static to Dynamic WHS Risk Reporting. WHS series session 10.
8 mins read | David Tattam, Chief Research and Content Officer
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Risk management
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Safety
WHS Compliance and Compliance Risk Management. WHS series session 9.
9 mins read | David Tattam, Chief Research and Content Officer
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Safety
Identifying, Tracking, Monitoring and Reporting WHS Risk Metrics. WHS Series Session 5.
7 mins read | David Tattam, Chief Research and Content Officer
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Safety
Incident Management. WHS Series Session 7.
8 mins read | David Tattam, Chief Research and Content Officer
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Safety
Risk and Hazard Assessment. WHS Series Session 4.
6 mins read | David Tattam, Chief Research and Content Officer
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Safety
Controls Design and Controls Assurance for WHS. WHS series session 8.
6 mins read | David Tattam, Chief Research and Content Officer
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Safety
Understanding WHS Treatment Methods and Controls. WHS Series Session 2.
4 mins read | David Tattam, Chief Research and Content Officer
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Safety
A Risk Management Framework for WHS. WHS Series Session 3.
7 mins read | David Tattam, Chief Research and Content Officer
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Risk management
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Risk management
How will you shape the future of Risk Management?
6 mins read | David Tattam, Chief Research and Content Officer
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Risk management
Webinar Wrap-up: Managing Disruption – The Keys to Riding the Storm
13 mins read | The Protecht Group
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Risk management
Understanding Workplace Health and Safety Risks
4 mins read | David Tattam, Chief Research and Content Officer
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Risk management
Webinar Q&A: How COVID-19 learnings will shape the New Normal of Risk Management
6 mins read | The Protecht Group
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Compliance management
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Risk management
Aligning your Workplace, Health & Safety capability with an ERM framework. WHS Series Session1.
6 mins read | David Tattam, Chief Research and Content Officer
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Risk management
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Compliance management
A Roundtable of COVID-19 Experiences Across 36 Organisations
6 mins read | David Tattam, Chief Research and Content Officer
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Risk management
COVID-19 Operational Resilience: Where will you bounce?
3 mins read | David Tattam, Chief Research and Content Officer
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Compliance management
Compliance Management and COVID-19 – Joined at the Hip
5 mins read | David Tattam, Chief Research and Content Officer
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Risk management
Analysis and assessment of the treatment methods and controls for COVID-19
9 mins read | David Tattam, Chief Research and Content Officer
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Risk management
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Risk management
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Risk management
Webinar Q&A: Best practices to measure and manage Risk Culture
6 mins read | The Protecht Group
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Risk management
The 20 Critical Questions Directors Should Ask About Internal Audit Resourcing
4 mins read | The Protecht Group
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Risk management
Culture and Conduct Risk – Myths and Realities
11 mins read | David Tattam, Chief Research and Content Officer
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Risk management
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