Our health and safety incident management software, Protecht.ERM, will help your organisation to minimise loss and disruption to your operations due to workplace health and safety (WHS) incidents. We provide health and safety incident management software, training, and advice to help you simplify and efficiently identify, analyse, correct incidents and near misses, and prevent the same event from occurring in the future.
Benefits of Implementing a Health and Safety Incident Management System
Your management team can easily monitor incidents and near misses from one centralised location and categorise related occurrences together. Our incident and injury management software will also provide you with the following benefits.
- Prioritise incidents according to their levels of severity: Our software will help you to prioritise cases that need immediate attention. You will be able to easily identify difficult or serious incidents and delegate them to appropriate staff members for a prompt response and resolution. Your less-severe requests can be dealt with by other employees.
- Quicker resolution: You will improve your resolution times with appropriate levels of support from staff in response to notified incidents. Our software will keep you accountable for agreed-upon response times when you set parameters and reminders in the system for each priority level.
- Quantitative feedback: You can see how efficiently your staff is responding to incidents with quantitative data reports. You’ll collect each incident in the system with a time of resolution and how much effort you needed to rectify the problem. You can easily categorise events and find patterns or trends and identify the frequency and severity of incidents.
Screenshot of one of the Workplace Health and Safety Incident Dashboards in Protecht.ERM which can be used for monitoring health and safety performance
Tips for Making the Most Out of your Safety Management Software
We developed our safety management software to benefit your organisation and help you improve the way that you respond to incidents. These tips will help you to get even more value out of our system.
- Input accurate data: Ensure that you input correct data into your system so that you can analyse every event and competently deal with weak areas or re-occurrences. While near misses, low incident rates or less-serious issues may look good to auditors, ignoring these factors often means neglecting the safety of your employees, and false information can negatively impact your reputation and business success. It is essential to communicate to employees the importance of recording the correct information.
- Set realistic goals: Reporting each safety incident and near miss is essential, but it is also critical for your health and safety staff to know how to adequately respond to each event. Apart from knowing how to monitor health and safety in the workplace, your employees should be aware of how to use your safety management system and, from that point forward, how to resolve the event quickly. The resolution of each event should be realistic, attainable and actionable to minimise the incident rate in the future.
- Keep it updated: As your business develops and your practices change, you need to ensure that your software remains updated with new safety risks. To keep your safety data accurate and your software functional, put a plan in place for the training of new employees on the systems that are critical to your risk management strategy.
Not Just For Risk and Compliance Managers
Although the foundation for developing Protecht.ERM is rooted in risk and compliance, it has quickly grown to different business unit needs across the entire organisation. Some of its key features include:
Incident Management
Allows quick and easy notification of incidents and breaches with subsequent investigation and corrective actions. Read more about the importance of incident management software.
Internal Audit
Perform internal audit and control assurance for any business area. Create and monitor agreed mitigation strategies.
Compliance Management
Create Compliance Attestations based on internal or external policies. Set your Compliance attestations to generate and remind users on a regular basis.
Risk and Controls Self-Assessment
Protecht.ERM accommodates your risk assessment methodology and enables you to link back to the central risk event and control libraries for aggregation in reports. Risk Persona.
Key Risk Indicators
Enable users to enter and track their KRIs and KPIs. Quickly and easily see trends in risks and performance metrics.
Actions Management
Track agreed Actions plans within the system. Monitor progress through Worklogs and set Workflows to remind assignees or escalate to managers.
Custom Registers
Convert your paper or electronic forms into fully customisable registers.
Examples include:
- Incident Management Reporting
- Health and Safety Management
- Integrity Management
- 3rd Party Vendor Management
- Project Risk Management
- Policy Management
- IT Security Risk Management
- Business Continuity Management
- Contacts Management
- Complaints Register
- Conflicts Register
- And more!
Learn more about the benefits of incident management software specifically in the context of Workplace Health and Safety, head over to the Incident Management session recap from our 11-part WHS webinar series.
Why Choose The Protecht Group?
We have more than 20 years of experience working with risk management software and supporting organisations across multiple industries. Businesses lean on our services throughout Australia, New Zealand, and the UK. We provide quality management software that simply helps your organisation to become more effective.
Contact us today and see how our flexible and adaptable incident management software can help you with your business needs.