Book a demo with one of our product specialists today to find out more about APIs in Protecht ERM:
Product tour contents
Set up the API configuration in Protecht ERM
- Enable the Workflow API feature in System Configuration
- Create a new API configuration specifically for Workato integrations
Copy and configure the Workato recipe
- Access the Workato Community Library and locate the recipe for MS Teams incident notifications
- Save the recipe to a project folder in Workato
Connect Microsoft Teams to Workato
- Sign in with a Microsoft Azure Global Administrator account
- Select the required API permissions to authorise the connection
Define a security secret key
- Set up a unique secret key in Workato for secure API calls
- Use Project Properties to store the key securely
Retrieve the Workato webhook URL
- Copy the webhook URL from Workato and modify it for Protecht ER
- Remove the base URL segment, keeping only the unique identifier
Create workflow rules in Protecht ERM
- Define conditions for when the incident notification should trigger (e.g. new incident reported)
- Set the action type to API Request and enter the Workato webhook endpoint
- Add the secret key to the request header for authentication
- Customize the JSON payload to include relevant incident details
Verify successful integration
- Create a new incident entry in the Incident and Breach Management module.
- Confirm that a Teams notification is generated.
- Click the Teams message link to navigate directly to the incident in Protecht ERM
