How integrating IT and enterprise incident frameworks can improve your resilience.

We live in a world where incidents – both minor and major – occur with increasing frequency. These incidents may impact on our organisations, our stakeholders, and our broader communities – in some cases they may threaten the very survival of our organisations.

One driver is the ever-increasing connectivity and complexity in our organisations, both across supply chains and our continued investment in technology. We can’t always prevent incidents from occurring – but we need to rise to the occasion when they do.

In this webinar, Protecht’s Research and Content Lead Michael Howell and Chief Research and Content Officer, David Tattam will provide you with an overview of incident management, and how an integrated approach can improve your operational resilience.

The webinar looked at:

• Different types of incidents
• The importance of integrating IT-related incidents with enterprise incidents
• Incidents in the operational resilience lifecycle
• Managing third parties in the incident lifecycle
• The key steps in managing an incident well
• The importance of root cause analysis and continuous improvement
• Integrating incident management into your enterprise risk management framework
  
  

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