Key information and topics covered:
1. Where we are today and what “great” looks like
2. Hear through case work examples:
- Compliance strategies: Learn best practices and strategies to ensure seamless implementation and adherence to the Consumer Duty requirements
- Transformation from offline to online implementation lessons and practical tips
3. Implications for Businesses: Explore the impact of the regulation on Financial Services and
identify potential challenges and opportunities
4. Consumer-Centric Approach: Discover effective ways to enhance customer experiences, build
trust, and foster long-term relationships by prioritizing consumer needs and interests
- Data Monitoring: Embedding consumer duty will require close regular scrutiny and a robust governance process to trach interconnected data across product lines and end to end service
6: Receive our “Green Paper” publication, drafted from the collated concerns of fellow practitioners dealing with Consumer Duty implementation issues and challenges